At ApiNetWave, we believe privacy shouldn't be complicated. This policy explains how we handle your personal information when you work with our automated testing framework development services. We've written this in plain language because we respect your time and want you to actually understand what we do with your data.

ApiNetWave operates under Taiwan's Personal Data Protection Act (PDPA) and follows international privacy standards. When you share information with us, you're trusting us with something valuable — and we take that responsibility seriously.

We collect information you voluntarily share when requesting our services or communicating with our team. This includes your name, email address, phone number, company details, and project requirements. We also gather technical specifications about your testing environments when relevant to our work.

Our website collects standard technical information like IP addresses, browser types, and device information. This helps us improve our site performance and understand how people find and use our services. We don't use this data to identify individuals unless combined with information you've directly provided.

We don't sell your personal information to anyone. That's not our business model, and it never will be. We only share your information in specific, limited circumstances that directly support our service delivery or legal obligations.

Sometimes we work with trusted partners to deliver comprehensive testing solutions. When necessary, we may share relevant project information with these partners, but only what's needed for the specific work and under strict confidentiality agreements.

We may disclose information if required by Taiwan law enforcement, court orders, or regulatory authorities. We'll notify you of such requests unless legally prohibited from doing so.

Under Taiwan's Personal Data Protection Act, you have several rights regarding your personal information. Here's what you can do and how to exercise these rights:

We protect your information using industry-standard security measures appropriate for a technology services company. Our approach combines technical safeguards, physical security, and administrative procedures to keep your data safe.

We use encryption for data transmission and storage, secure server configurations, and regular security updates. Our development and testing environments are isolated from production systems containing client data.

Only authorized team members can access personal information, and only when necessary for their work. We maintain logs of data access and regularly review permissions to ensure they remain appropriate.

While we implement strong security measures, no system is completely invulnerable. If we experience a data security incident that affects your information, we'll notify you promptly and explain what happened and what we're doing about it.

We keep your personal information only as long as needed for business purposes or legal requirements. Here's our general approach to data retention:

When we no longer need your information, we securely delete or anonymize it. Some information may be retained in anonymized form for business analysis and service improvement.

ApiNetWave primarily operates within Taiwan, but some of our technology partners and service providers are located internationally. When we transfer your data outside Taiwan, we ensure appropriate safeguards are in place.

These transfers occur only when necessary for service delivery and under contracts that require the same level of data protection we maintain. We carefully select partners who demonstrate strong privacy practices and comply with international data protection standards.

We may update this privacy policy to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we'll notify you via email or through our website before the changes take effect.

Minor updates that don't affect your rights or how we handle your information will be posted on our website with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.